Privacy Policy
Last updated: July 15, 2026
About This Policy
This Privacy Policy explains how My Heart Room collects, uses and protects your information when you visit our website or join our waitlist.
Information We Collect
When you join the waitlist, we collect the email address you submit through the website.
Providing your email address is voluntary. However, without it, we cannot add you to the waitlist or send you updates.
Our website or hosting provider may also process limited technical information, such as your IP address, browser type and basic server logs, for security, troubleshooting and website operation.
How We Use Your Email
We may use your email address to:
- manage the My Heart Room waitlist;
- send launch updates and product news;
- contact you about early access, testing opportunities or related announcements;
- respond to your questions or removal requests.
Emails and Unsubscribing
By joining the waitlist, you agree to receive My Heart Room waitlist, launch, early-access and product updates.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us. There is no charge to unsubscribe.
Service Providers
We may use third-party service providers to host the website, manage the waitlist or send emails.
These providers may process your information only as needed to provide their services to us. Some providers may store or process information outside Hong Kong.
We do not allow service providers to sell your email address or use it for their own marketing.
Analytics and Cookies
We do not currently use analytics or advertising cookies on this website.
We may use cookies or similar technology that are necessary for basic website operation and security.
If we introduce analytics, advertising cookies or other tracking tools later, we will update this Privacy Policy.
Sharing
We do not sell or rent your personal information.
We may share your information with service providers when necessary to operate the website, manage the waitlist or send updates.
We may also disclose information if required by law or a lawful request from an authority.
Data Retention
We keep your email address only for as long as reasonably necessary to manage the waitlist and send the updates you requested.
If you unsubscribe or ask to be removed, we will stop sending you updates and remove your information when it is no longer required.
We may keep limited information needed to record and respect your unsubscribe request.
Data Security
We take reasonable steps to protect your information against unauthorised access, loss, misuse or disclosure.
However, no website, email service or online storage system can be guaranteed to be completely secure.
Your Choices and Rights
You may:
- unsubscribe from future emails;
- ask us to remove you from the waitlist;
- ask whether we hold information about you;
- request access to your information; or
- ask us to correct inaccurate information.
We may need to confirm your identity before completing certain requests.
Changes to This Policy
We may update this Privacy Policy when our website, product or data practices change.
The latest version will be posted on this page with an updated date.
Contact
For privacy questions, access, correction or removal requests, please contact:
My Heart Room is operated by Can Code Limited in Hong Kong.